Terms of Purchase
Last Updated: July 2018
These Terms of Purchase, together with any related agreements through which products or services are supplied, shall be interpreted and governed in accordance with the laws of the United States.
These Terms of Purchase (“Terms”) apply to all orders, products, and services made available through https://myfablepets.com/ (the “Website” or “Site”). Your access to and use of this Site are also subject to our Terms of Use, Privacy Policy, and any additional rules or policies referenced herein, which are incorporated into these Terms by reference.
IMPORTANT NOTICE
PLEASE REVIEW THESE TERMS CAREFULLY BEFORE ACCESSING THIS WEBSITE OR PURCHASING ANY PRODUCT OR SERVICE THROUGH THE SITE.
BY USING THE WEBSITE OR COMPLETING A PURCHASE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS OF PURCHASE, INCLUDING ANY APPLICABLE DISPUTE RESOLUTION PROVISIONS, ARBITRATION TERMS, AND CLASS ACTION WAIVERS REFERENCED HEREIN.
General Terms
By placing an order through this Website, you represent and warrant that:
- You are at least 18 years old;
- You have the legal authority to enter into a binding agreement; and
- You are not restricted from receiving products or services under any applicable law or regulation.
You agree to use the Site and purchase products only in compliance with all applicable laws, rules, and regulations.
Customers are solely responsible for ensuring that products ordered through the Site comply with import requirements and legal restrictions within the destination country or jurisdiction.
For security, training, and quality assurance purposes, communications between you and the Company — including phone calls, emails, and other correspondence — may be monitored or recorded.
Privacy Policy
Our Privacy Policy explains how personal information is collected, stored, used, and disclosed by the Company.
The current Privacy Policy is available at:
By using the Site or placing an order, you consent to the collection and processing of your personal information in accordance with our Privacy Policy.
We reserve the right to modify or update the Privacy Policy at any time without prior notice. Continued use of the Website following any changes constitutes acceptance of the revised policy.
Purchases
Order Review & Processing
The Company reserves the right, at its sole discretion, to refuse, limit, or cancel any order under certain circumstances, including but not limited to:
- Inventory shortages
- Pricing or listing errors
- Suspected fraudulent transactions
- Payment verification concerns
- Other situations deemed appropriate by the Company
We may also require additional information to verify customer identity before processing an order.
If an order is canceled after payment has been submitted, the customer will either not be charged or will receive a refund for the applicable amount.
Additionally, the Company reserves the right to:
- Withdraw promotional offers;
- Correct inaccuracies, typographical errors, or omissions;
- Modify product descriptions, pricing, specifications, promotional content, or availability information without prior notice.
Such changes may occur even after an order has been placed or confirmed, except where prohibited by law.
Product Descriptions & Information
We aim to provide accurate and current information regarding all products and services displayed on the Website.
However, we do not guarantee that all descriptions, specifications, images, or other content are fully accurate, complete, reliable, or error-free.
If a purchased product differs materially from the description provided on the Site, the customer’s available remedy shall be governed by our applicable return or claim policies.
For convenience, certain products may include “quick view” or “quick add” features. These tools are intended only to simplify browsing. Customers are encouraged to review the full product page for detailed information regarding product features, specifications, pricing, and compatibility before making a purchase.
Pricing Policy
We make reasonable efforts to ensure pricing information on the Website is accurate. Nevertheless, occasional pricing errors may occur.
In the event that a product or service is listed at an incorrect price due to a technical or human error, we reserve the right to decline or cancel affected orders at our sole discretion.
If such an issue occurs, customers may be notified via email.
We also reserve the right to correct inaccuracies related to retail pricing, discounts, promotions, or product information at any time without prior notice.
Availability of Products & Services
The Website may display estimated inventory or availability information for customer convenience. Such information does not guarantee immediate shipment or product availability.
Estimated delivery timeframes are generally within 30 days or less after successful payment, though delays may occur due to factors including:
- Inventory shortages
- Carrier transit delays
- Weather conditions
- Customs processing
- Destination location
Inventory levels may change rapidly, and products listed as available at the time of purchase may become unavailable before order processing is completed.
If a product becomes unavailable after purchase, the Company may cancel the affected item and notify the customer accordingly.
Additional Product Disclaimers
In addition to the general disclaimers outlined elsewhere on the Site, customers acknowledge and agree that products purchased through the Website:
- May not include manufacturer warranties;
- May not include technical support or after-sales service;
- May not contain manuals, instructions, or safety information in all languages;
- May not comply with local standards, certifications, labeling rules, or regulatory requirements in every jurisdiction;
- May require electrical adapters, converters, or additional accessories depending on regional compatibility standards.
Customers are responsible for researching product suitability and ensuring that purchased items may be legally imported and used within their country or jurisdiction.
Taxes, Duties & Import Fees
Customers are solely responsible for all applicable taxes, import duties, customs charges, tariffs, or government-imposed fees associated with their purchase.
These charges may include, but are not limited to:
- Sales taxes
- Value-added taxes (VAT)
- Customs clearance fees
- Import duties and tariffs
Where applicable, certain taxes or customs-related charges may already be included in the final payment total displayed during checkout.
Governing Law
These Terms of Purchase and any separate agreements through which the Company provides products or services shall be governed by and interpreted under the laws of the United States.